Privacy Policy

RemoteIoT provides this Privacy Policy to inform you of our policies and procedures regarding the collection, use and disclosure of personally identifiable information we receive from you and other users of the RemoteIoT service, through our software and our website located at https://remoteiot.com (the "Website"). Such service, the software and Website are collectively referred to in this Privacy Policy as the "Service" This Privacy Policy applies only to information that you provide to us through the Service. RemoteIoT reserves the right to update this Privacy Policy from time to time, and we will notify you of any material changes by posting the new Privacy Policy on the Website at https://remoteiot.com. We encourage you to review this Privacy Policy regularly for any changes. Your continued use of the Service will be subject to the then-current privacy policy.

Information we collect

The data that we regularly collect about visitors to the Website (e.g., IP address, browser type, pages accessed, duration of visit, etc.) does not necessarily enable us to personally identify you, and that is not our intention. We do collect personally identifiable information about you, such as your name and email address, when you voluntarily provide it by registering with us or using the Service. Once you become a user, you may provide additional information. Providing additional information is optional. To facilitate your use of the Service, RemoteIoT may automatically collect certain types of information when you access or use the Service. In order to collect this data, RemoteIoT may utilize automated tools and files such as "cookies." These automated tools and files may reside on our servers or on your computer or device. If you restrict our ability to use automated tools and files, your ability to access and use all or part of the Service may be limited or disabled completely.

Use of information

RemoteIoT uses your personally identifiable information primarily for the following purposes: (i) to provide and improve our Service, features and content, (ii) to administer the service, including to verify your authority to access the Service, (iii) to provide customer support for the Service, (iv) to fulfill requests you may make, (v) to personalize your experience, (vi) to provide or offer software updates and product announcements, and (vii) to provide you with further information from us that we believe you may find useful or interesting. We use information we obtain by technical means (such as the automatic recording performed by our servers or through the use of cookies) for the above purposes and in order to monitor and analyze use of the Service, for the Service's technical administration, to increase the Service's functionality and user-friendliness, to better tailor it to your needs, to generate and derive useful data and information concerning the interests, characteristics and website use behavior of our users, and to verify that users of the Service meet the criteria required to process their requests.

Controlling your personal information

RemoteIoT may make available to users chat rooms, forums, message boards, and other interactive features. You should be aware that when you voluntarily disclose personally identifiable information (e.g. user name, e-mail address) via forums, postings, profiles or other areas of the Website, that information, along with any substantive information disclosed in your communication, can be collected, correlated and used by third parties and may result in unsolicited messages from other posters or third parties. Such activities are beyond the control of RemoteIoT. Please do not post any personal information on the Website or in other areas that you expect to keep private.

RemoteIoT may disclose your personal information to third parties from time to time in our sole discretion. For this reason, you should not disclose information to RemoteIoT that you do not want shared with third parties. In addition to the foregoing, RemoteIoT will disclose your personally identifiable information as RemoteIoT believes is reasonably necessary to comply with law, regulation or other governmental authority, to protect the property and rights of RemoteIoT or a third-party, to protect the safety of the public or any person, or to prevent or stop any activity RemoteIoT may consider to be, or to pose a risk of being, illegal, unethical, inappropriate or legally actionable. RemoteIoT may also contract with various third parties who help us provide and maintain the Service (including but not limited to data storage, maintenance services, database management, web analytics, payment processing, and improvement of the Service's features). In these cases, we will use commercially reasonable efforts to prevent such third parties from disclosing your personal information, except for the purpose of providing the services in question. Additionally, as part of the Service, RemoteIoT will make your profile information available to other users of the Service. Finally, when all or substantially all of the shares or assets of RemoteIoT within the scope of the RemoteIoT business covered by this privacy policy are transferred or sold to another entity, or after any bankruptcy or other company reorganization, RemoteIoT may disclose your personally identifiable information. For your convenience, we may provide links to certain third-party websites or referrals to certain third parties' products or services. If you choose to visit a third-party's website or use its products or services, please be aware that the third-party's privacy policy, and not the RemoteIoT privacy policy, will govern your activities and any information you disclose while interacting with the third-party.

Because any personally identifiable information you submit to RemoteIoT is purely voluntary and should not be of a particularly sensitive nature, we employ our standard security measures with respect to this information and do not use special encryption methods at this time. RemoteIoT user accounts are secured by user-created passwords. Please note that RemoteIoT cannot guarantee the security of user account information. Unauthorized entry or use, hardware or software failure, and other factors may compromise the security of user information at any time.

Collection of information from children

We do not knowingly collect personally identifiable information relating to children. If we learn that we have collected personally identifiable information from anyone under 13 years of age without prior parental consent, we will take steps to promptly delete such information. By providing your personal information to RemoteIoT, through the Service, you represent that you are 13 years of age or older.

International visitors and users

The Website is hosted in the United States. If you are visiting from the European Union (EU) or other regions with laws governing data collection and use that may differ from U.S. law, please note that you are transferring your personal data to the United States which does not have the same data protection laws as the EU and by providing your personal data you consent to. The use of your personal data for the purposes identified above in accordance with this Privacy Policy; and the transfer of your personal data to the United States as indicated above.

No error free performance

RemoteIoT does not guarantee error-free performance under this Privacy Policy. We may not always catch an unintended privacy issue, despite our efforts to do so. Accordingly, we welcome your feedback regarding any privacy concerns that you may have, including how we can improve this Privacy Policy. We will use reasonable efforts to comply with this Privacy Policy and will take prompt corrective action when we learn of any failure to comply with it.

Delivery Policy

Upon receipt of your order, the services will be performed to you in accordance with the terms applicable to the services that you purchased. The nature of the services you purchased and the date of your purchase may impact the timing of the performance of the services. The services will be deemed to be successfully delivered to you upon the performance of the services.

Refund

You may cancel your RemoteIoT Paid Account at any time. Refunds are only issued if required by law. For example, users living in the European Union have the right to cancel their Paid Account subscriptions within 14 days of signing up for.

This Privacy Policy is subject to the terms in our Terms of Use, available for review at https://remoteiot.com/terms.htm, including terms regarding limitations on damages, disclaimers of warranties, and resolution of disputes. Our Terms of Use take precedence over any conflicting provision in this Privacy Policy.